Suzanne Pullen
executive coach, consultant and mentorHelping leaders, team members and businesses to achieve greater success and impact
my story
See me talking about my coaching in this short video.
My professional background is in Leadership, People Management, Human Resources, Project Management and Employee Engagement research. After many years of enjoyable work in a major airline, a global IT company and a small business research agency, I realised I was ready for the next stage of my career: – to fulfil a long-held ambition to set up my own business helping individuals and organisations to develop.
At the time I was Managing Director of a thriving small business, so had the challenge of making the change while maintaining stability for the business, team and customers. The transition from there to working in my own company is a long story (I’ll tell you one day…), but I founded The Inner Potential Ltd in September 2017 and I continue on my lifelong learning journey.
In my work I bring together all my experience, skills and knowledge to achieve my mission: helping organisations and individuals to progress and achieve.
my values & beliefs
explore: awareness and clarity
I believe that the key to personal and organisational change is to really understand what’s going on at a deeper level. All is not always as it seems and so the search for clarity is one of my personal aims
discover: curiosity and interest
My curiosity in others and deep listening allow me to explore greater depths of understanding and insight with my clients.
achieve: achievement and progress
I think life’s too short to spend much of it feeling frustrated. While it’s never too late to move forward towards happiness, satisfaction and greater success, the time to act is now
integrity and reliability
Doing what I say I will do, being trustworthy and reliable and keeping confidentiality are very important to me. I’m committed to my clients
my approach
I have a structured approach to all of my work, with purpose and focus at its heart. This means really understanding what my client’s aims are and keeping the focus on achieving them.
In my coaching and mentoring I bring warmth, energy, a wealth of experience and intuition which helps our 1-1 ease of rapport and understanding.
Clear requirements are an essential element of my consulting work and I use a proven process to identify the true issues, communicate the findings, recommend solutions and provide support for the action phase. In each assignment I work in partnership with my client to make the changes they want to see in their organisation and in themselves.

my approach
I have a structured approach to all of my work, with purpose and focus at its heart. This means getting really specific about what my client’s aims are and keeping the focus on achieving them.
In my coaching and mentoring I bring warmth, energy, a wealth of experience and intuition which helps our 1-1 rapport, understanding.
Clear requirements are an essential element of my consulting work and I use a proven process to identify the true issues, communicate the findings, recommend solutions and provide support for the action phase. In each assignment I work in partnership with my client to make the changes they want to see in their organisation and in themselves.
why work with me?
My approach is based on sound business, management, consultancy and HR experience and a proven model for working with you.
Working with people at all levels in organisations, across many industry sectors, consulting with HR teams and operating on a peer level with Board Directors, means I can understand your professional environment and the challenges you face.
work with me and you will benefit from…
an HR-qualified Learning and Development expert, well versed in developing people capabilities, employee engagement and management skills meet strategic goals.
my proven consulting and coaching model: ♦ explore ♦ discover ♦ achieve ♦ this process identifies and drives the actions needed by your business or by an individual to move forward
a trained and ICF-accredited Executive Coach working to the confidential and ethical standards of the International Coach Federation
a business mentor and confidential sounding board for CEOs and senior managers
30+ years relevant professional experience, working with a variety of industries as a leader, manager and consultant
change management expertise, both to generate business improvement but also in my own life and career direction


Featured resources
articles
- Career Sleepwalking can be bad for your health Josh Bersin
- Leaders as team builders Erin Burns
- Delivering on cultural change Ed Houghton
- Knowledge bank Chartered Management Institute
recommended books
- Find Your Why – Simon Sinek
- The Little Book of Clarity – Jamie Smart
- Building Resilience for Success – Cary Cooper
- Don’t Sweat the Small Stuff – Richard Carlson
- Quiet Impact: How to be a successful Introvert – Sylvia C. Löhken
- How to Get a Job You Love – John Lees
- The Chimp Paradox: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness – Steve Peters